Bajagear Clothing Company and its subsidiaries ("BG") respect your right to privacy. We may change or add to this privacy policy at any time without notice, so we encourage you to review it periodically. Bajagear reserves the right to vary this policy state by state as required by law. By purchasing our products or using our services or website, you consent to the collection, use and disclosure of your personal information in accordance with the following privacy policy.
This privacy policy will tell you:
- What information is collected by Bajagear
- How we may use and share information
- How we protect the information
- How you may contact Bajagear
Bajagear POINTS OF CONTACT
The Bajagear points of contact include, but are not limited to:
- Our merchandise sales website Bajagear.com, Bajagear's customer service line for ordering products, and communications with Bajagear's customer relations department;
WHAT INFORMATION DO WE COLLECT? Consumer Information
We receive and may keep information voluntarily given to us when you decided to make an Bajagear purchase, register on an Bajagear website, take part in a special promotion, or provide any other information or unique preferences to better serve you. This information may include:
- Your name, address and phone number
- Date of birth
- Your e-mail address
- Proof of your identity
- Any other information that Bajagear may voluntarily collect from you from time to time on its website or through alternate means
It might also include information you provide us about other people. For example, you may provide us with some of the same information as above (name and address) for a merchandise gift recipient. When you provide us with personal information about the intended recipient of a shipment, we use that information for the purposes of processing the shipment and, in some cases, to communicate with the intended recipient to provide information pertaining to the status of the shipment. We rely on you to obtain the intended recipient's consent to our use of their personal information for these limited purposes.
Information from Other Sources
We may receive information about you from other sources such as updated address information. This information may help us to improve our ability to serve your needs such as ensuring the accurate delivery of direct mail materials.
Use of Cookies and Other Technology
We want you to be aware that certain online tools exist to help us serve and recognize you when you visit one of our websites. For your convenience, to help us personalize your experience or better serve your needs, we may receive and store certain types of information when you visit one of our websites. You may be familiar with the term "cookies." These cookies may be placed on your computer when you click on an Bajagear e-mail, banner, or on the site directly. We use this information to understand how users navigate to and around our websites, view product pages, access content and make purchases.
ONCE INFORMATION IS RECEIVED, HOW IS IT USED AND/OR SHARED?
Within Bajagear
Information we collect from you may be shared between all points of contact within Bajagear. We use this information to offer you special offers, new products, and services. In addition, Bajagear may use such information to:
- Provide you with timely and reliable fulfillment of requests
- Do all things necessary to administer those services
- Deliver merchandise and services that you purchase online
- Register you on Bajagear.com
- Facilitate payment for your purchases
- Confirm your orders and delivery information
- Respond to your customer service inquiries or requests
- Communicate offers, benefits and featured items to you
- Administer giveaways, contests, birthday programs and similar promotions
- Administer special customer recognition programs such as Bajagear All-Access Pass
- Find and stock the products you want
- Customize your shopping experience and other uses as determined by Bajagear
Outside Bajagear
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when (1) permitted or required by law, or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions, or (3) investigating fraud that has already taken place. In addition, Bajagear reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so. In all cases, this information is not provided to these entities for purposes of marketing to an Bajagear customer.
Retention of Personal Information
Bajagear retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. Your consent to such purposes(s) remains valid after any termination of our relationship with you
HOW TO CONTACT Bajagear
Postal Mail
If you do not want to receive promotional mail from Bajagear via postal service, send a letter stating this with your name and address to info@bajagear.com, or to our mailing address below. You can also call us at 650-307-8868 with your request.
E-mails
When you fill out one of our forms or other requests for information, you may choose to receive e-mail that informs you about new merchandise in our stores or online, as well as special offers and promotions. In addition, we may send you e-mails to help us learn more about you and your preferences. If, after you have shared your e-mail address with Bajagear, you decide that you do not want to receive e-mail from Bajagear, simply send an email to info@bajagear.com and you will be removed.
As it relates to questions you might have about our Privacy Policy or if you have a concern that Bajagear may have failed to adhere to this Privacy Policy, please call customer relations at 650-307-8868, e-mail info@bajagear.com, or write us as follows:
BajaGear Enterprises
901 Sneath Lane Suite 101
San Bruno, CA 94066
You may also contact us in any one of the above ways to request access to or correction or update of your personal information.
MISCELLANEOUS
Our Policy on gathering information from and communicating with children online
We recognize the unique privacy concerns regarding children. Pursuant to COPPA guidelines, we do not knowingly collect personally identifiable information online from children under the age of 13. If a parent or guardian is made aware that a child under the age of 13 has provided us with personally identifiable information without their consent, please contact us at 650-307-8868, by e-mail at info@bajagear.com, or at the address listed above, and we will remove the information about the individual from our marketing database.
Our Commitment to Data Security
Bajagear makes commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Bajagear uses industry standard security techniques on our websites to help protect against the loss, misuse or modification of information that you have provided. When you access your personal information or transmit personally identifiable data to us, that information is stored on servers that we have used commercially reasonable efforts to protect from unauthorized access or intrusion. While we implement the above security measures, you should be aware that 100% security is not possible.
Know How to Identify Bajagear Email
To help you protect your information, we will never ask for the following:
- We will never send you an email asking you to verify financial account or credit card account information.
- We will never send you an email requesting personal information such as passwords, social security number, driver's license number or your mother's maiden name.
- We will never send you an email that threatens to terminate your account.
If Emails Look Suspicious
- If you receive a suspected fraudulent email that makes use of the Bajagear name, please forward it to us at info@bajagear.com or call us at 650-307-8868.
- To ensure you reach Bajagear's website, we ask you to type any website address we provide into the address line of your browser. This prevents you from being inadvertently redirected to a different website.
What happens if I hit a link to another site from an Bajagear site?
Our websites may offer links to other sites. Other sites have their own terms of use and privacy and security policies. Bajagear is not responsible for how such third parties collect, use or disclose your personal information. If you choose to visit one of these sites, you may want to review the policies that govern that particular site
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